New, unused items (the tag should be there to return the product) may be returned for a full amount credit voucher, within 15 days of delivery.

The voucher will be received within ten days of returning your package, however, in many situations, you will be able to receive it more quickly. This period includes the transit time for us to receive the returned item from the shipper (7 business days) and the time it takes us to process the returned item for issuing a voucher on your registered e-mail (3 business days). Vouchers can be availed on any future online shopping on our website, and have a validity of 3 months from the date of issuance.

If you need to return an item, our customer care department can be contacted by emailing us at or calling us on (+923) 30 3170020.